Originally from ticket #12244.
A few clients will receive "adjustments" or credits to their accounts for a variety of reasons. The xxxxx family received a $25 credit for getting a friend to join a class. I made an adjustment to their account so it would reflect a $25 credit. I expected the system to recognize that credit and NOT charge her the full amount on her next registration. When she registered for Spring, it charged her the full amount, not recognizing the credit on her account. I had to refund her credit card manually.
We originally decided that the director should decide how and when credits were applied. It seems that the consensus is that it would be acceptable to automatically apply any credit during enrollment, so I will add this to our feature request area.