If you are already familiar with the Accounts Receivable features of YourVirtuoso or similar systems, you can probably find your way around the system without detailed instructions. The following are a few hints and tips that are not always obvious if you are relying on the trial and error method...
Don’t us the Make an Adjustment Button, unless you really have to. If you are correcting a Materials charge, or discounting a Tuition fee, use the modify link next to that item in the AR list. This helps ensure that your financial reports are accurate, the materials report is correct and that sales tax is correctly adjusted. The make an adjustment should be used rarely for credits or debits that are not related to Registration, Tuition or Materials fees.
Correct Imbalanced Accounts as soon as possible. If a change creates credit that has not been applied to scheduled payments, the sum of scheduled payments may not match the balance the family owes. This is an imbalanced account which will be flagged on the family AR page, and by the red AR link on the families list. You should correct it by clicking the Modify Scheduled Payments link.
Use Setup/MyInfo to set your preferences for sending automatic payment notifications to your families, and for automatic processing of payments for families with stored credit card details.