Originally from ticket #11682.
I just noticed that people are sending me messages from the website that are not going to my go daddy email account. I happened to click on the mail icon next to a name on an enrollment page and noticed i had a message. I do not know how to reply to those messages. Can you explain how messaging works?
These messages (also known as registration notes) can be seen on the class enrollment page (Yellow note icon) and also under "messages" which is a link at the very top of the admin pages. The home page/dashboard also shows them in the bottom left corner.
You can set many of them to also copy you in an email under MyInfo/Notifications.
When you click on the message it pops up a window with details such as class and family. If you want to respond in email, click the family to get directly to their family info page and click email family in the center section.